973 208 PC00 (7200)

IT Services Management

Watch this informative video to learn about IT Services Management. tecHHoma Computer Service provides comprehensive support including remote access, monitoring, asset management, anti-malware, and back up services. Enjoy the convenience of opening a service request right from your desktop, with no need to call or email us. If you are interested in any of our services please Contact Us

tecHHoma OffSite BackUp

The best protection against viruses or hardware failure is to have a reliable back up plan. Our OffSite BackUp plans are geared towards small businesses. Back up your critical documents and accounting files on as many machines as you like, for as little as $30/year. For more information about tecHHoma Offsite BackUp please Contact Us.

Easy Troubleshooting Plan

$  24.95 L1 (simple fix) 

$  39.95 L2 (more complex)

$  74.95 (advanced solution)

$149.95 (site visit)

Free Local PickUp & Delivery with any new service. If no services are provided, pickup and delivery are $0.50/mile
measured by:
Go to Google Maps Home West Milford NJ Area

$24.95
Basic Troubleshoot / Repair L1 Simple Fix

$39.95 each
Basic Troubleshoot / Repair L2 More Complex Solution
.

Complex Consultation Apply fee towards services resulting from consultation. Review your current environment
and recommend components and upgrades. Design a solution to address a technological need.

New System Consultation Don’t want to rely on the kid at the box store to assess what you really need?
Let us share 25 years of experience to suggest an appropriate system. Buy a system from our virtual store,
and the consultation is FREE!

Install RAM Advise on memory upgrade options. Install Random Access Memory chips. (does not include RAM memory modules).

Back Up and Transfer Data To – From another medium – CD or DVD, internal or external hard drive network, attached storage or another computer. Import the data into an installed program or location. Each DVD provided will cost $2.50.

$74.95 each
Advanced
Troubleshoot / Repair Advanced Solution.

System Tune UP Clean temporary files, start up files. cookies, registry. Review performance and defrag.
Check for system updates. Update anti-virus, spyware definitions


Printer Help New printer setup and configuration for both local and network printers.
Resolve Printing Issues and advise about printer features and functions. Wireless printer setup


Software Install & Setup
Determine computer compatibility, install & configure One software title.
Perform necessary software updates. Create shortcuts, desktop, start menu, quick launch.


Email Setup & Troubleshooting
Traditional or cell phone email accounts

MS Office Troubleshooting Repair, troubleshoot or reinstall One MS Office software title:
Word, Excel, Access, Outlook, Powerpoint. Help properly configure software settings.


System Restore Restore damaged system files and system functionality.

Add Network Device Install One device: laptop, desktop, access point, print server, range extender

Wireless Network-Internet Security Verify One wireless router is secure. Verify encryption is enabled,
SSID broadcasting

Install Hardware Install an internal or external PC component – graphics card, hard drive, optical drive, MP3 player, printer or scanner etc. Install included software necessary for functionality. Configure component for applicable use.Includes replacements or upgrades

System Set Up and Installation Physically set up One PC or Mac computer system – computer, monitor, keyboard,
mouse and speakers. Configure access to your existing Internet account. Configure access to One existing e-mail account. Organize wires and cables with your cable ties (ties not included).Install One new software application (software not included). I
nstall all peripheral or external devices (device not included).

Malware Adware Removal Scan system and remove unwanted programs that were installed as part of a software package. Scan system, remove unwanted malicious software, and repair start up files and registry values. Remove unwanted pop ups and restore system performance.

$99.95

Refresh Windows Refreshing your PC reinstalls Windows and keeps your personal files and settings. It also keeps the apps that came with your PC and the apps you installed from the Windows Store.

Replace Laptop Monitor remove defective monitor and replace with a new or refurbished unit.
Test and ensure functionality of all connected components.
Monitor must be purchased separately and is not included in this fee.

Replace Desktop Motherboard remove defective motherboard and replace with a new or refurbished unit.
Test and ensure functionality of all connected components. Motherboard must be purchased separately and is not included in this fee.

$149.95

@Site Service Includes @site visit and @site consultation. Review your current environment. Recommend components and upgrades. Design a solution to address a technological need.

$75.00/hr
@Site Project – $149.95 @Site visit. Services are then billed at $75/hr. Maximum charge of $450.00/day for any 24 hr. period.
-Site Automation -Site Networking -Site Miscellaneous Projects

$159.95 each

Complete System Recovery Assess the cause of the crash. Replace hardware as necessary (hardware not included). BackUp and Restore Data if possible (up to 5GB included). Recover operating system (software not included). Ensure all system drivers are up to date. Ensure operating system is up to date

Virus & Spyware Removal Examine One operating system and remove virus, spyware or malware. This service is used when software titles or licenses can not be replaced and installed on a new operating system.

Replace Laptop Motherboard remove defective motherboard and replace with a new or refurbished unit.
Test and ensure functionality of all connected components. Motherboard must be purchased separately and is not included in this fee.

 

SERVICE WARRANTY We warrant our services for 30 days following the date the service was received. For repairs necessitated by a virus or spyware, the service warranty is valid only if the anti-virus and anti-spyware protection for your product is installed or updated during the repair or promptly thereafter. If you are not satisfied with services received from tecHHoma LLC, please call 973-208-7200 for resolution.
see: terms of service

 

 

 

 

prices as of 10/01/15